James, like I said, you have the choice... If you don't like what's being done then stop it and get your car. I know you said you don't have another choice, but believe me, if I am that mad about where my car was (or anything for that matter) I go get it and take it elsewhere. Do something about it or stop freaking out about it. Not trying to sound like a bi-atch, but seriously, if you leave it there you are 50% to blame for your reaction/anger/disappointment. IMO of course.
Mr. Eugene, man oh man - I'm SURE someone woulda taken you!!! You coulda gone in the ever so stylish Passat Wagon... Seriously, I am so glad you are ok, next time listen to the tech! My freaking heart stopped for a second when I heard Chris talking to you... You are lucky my friend.
GLAD YOU ARE SAFE.