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Author Topic: Insurance Agents? *Updated with results*  (Read 355 times)

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Nemesis

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Insurance Agents? *Updated with results*
« on: January 22, 2008, 01:05:03 PM »

I just found out that my insurance aget (who was awesome) isn't doing insurance anymore.  So, I'm looking for someone new.  Anyone have a great (and cheap) agent that they work with?  I buy and sell cars a frequently so they should be on top of their game and able to change things quickly.  I've been working with my "new" (not by choice) agent for the past 4 days trying to add a car to my policy and it's been a complete nightmare.  :banghead:  Anyone? 

« Last Edit: January 22, 2008, 07:15:10 PM by Nemesis »
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Giggidy

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Re: Insurance Agents?
« Reply #1 on: January 22, 2008, 01:18:26 PM »

My agency is cool as hell, I'm always changing up my policy between putting the Oodi on storage, picking up a jeep, selling them both, buying a Titan, that kind of thing.......if you want more info PM me since some of you sneaky bastards might go to them with my driving record  :driving:
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Jesus

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Re: Insurance Agents?
« Reply #2 on: January 22, 2008, 01:22:10 PM »

Who the hell uses an "agent" anymore?
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Nemesis

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Re: Insurance Agents?
« Reply #3 on: January 22, 2008, 01:25:34 PM »

Who the hell uses an "agent" anymore?
The kind of people that don't want to talk to some random call center douche everytime they change their policy.

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Jesus

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Re: Insurance Agents?
« Reply #4 on: January 22, 2008, 01:28:10 PM »

I'll take my 7 day a week 24 hour a day call center douche any day over some guy stuck in the 80's  :P 
Takes me one phone call and approximately 5 minutes to add or change my policy any day of the week.  I have my ID cards via email while I'm still on the phone with my rep.
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Barry

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Re: Insurance Agents?
« Reply #5 on: January 22, 2008, 01:30:43 PM »

or, you could just use one of the many insurance providers that offer everything online.

This is 2008
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Jesus

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Re: Insurance Agents?
« Reply #6 on: January 22, 2008, 01:31:41 PM »

or, you could just use one of the many insurance providers that offer everything online.

This is 2008

Mine can all be done online as well.


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Nemesis

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Re: Insurance Agents?
« Reply #7 on: January 22, 2008, 01:40:59 PM »

I'll take my 7 day a week 24 hour a day call center douche any day over some guy stuck in the 80's  :P 
Takes me one phone call and approximately 5 minutes to add or change my policy any day of the week.  I have my ID cards via email while I'm still on the phone with my rep.
Well who's your company then smart guy?

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Jesus

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Re: Insurance Agents?
« Reply #8 on: January 22, 2008, 01:41:37 PM »

USAA
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Nemesis

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Re: Insurance Agents?
« Reply #9 on: January 22, 2008, 01:45:43 PM »

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Stella_Estrella

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Re: Insurance Agents?
« Reply #10 on: January 22, 2008, 01:53:03 PM »

Why?  Are you not military?  Just asking----just seems like a lot of people here are....
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Nemesis

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Re: Insurance Agents?
« Reply #11 on: January 22, 2008, 01:54:20 PM »

Why?  Are you not military?  Just asking----just seems like a lot of people here are....

No not military.

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Jesus

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Re: Insurance Agents?
« Reply #12 on: January 22, 2008, 01:56:41 PM »

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Stella_Estrella

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Re: Insurance Agents?
« Reply #13 on: January 22, 2008, 02:05:37 PM »

gotcha.  Hmmm.  Wish I had an answer for you.... :(  
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Brahma

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Re: Insurance Agents?
« Reply #14 on: January 22, 2008, 02:12:46 PM »

I have been using Esurance for about 4 years now and love them.  Claims processes are easy, customer service is awesome and the rates are almost untouchable.  A friend with a GTI was quoted about half of what they were being charged by Allstate. 
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Nemesis

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Re: Insurance Agents?
« Reply #15 on: January 22, 2008, 02:15:18 PM »

I have been using Esurance for about 4 years now and love them.  Claims processes are easy, customer service is awesome and the rates are almost untouchable.  A friend with a GTI was quoted about half of what they were being charged by Allstate. 
Cool, I'll check them out.

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toxicavenger

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Re: Insurance Agents?
« Reply #16 on: January 22, 2008, 04:09:20 PM »

Progressive kicks ass! I have never had a problem with them. And when my Audi got total by a drunk driver I didn't have Gap insurance and I was 2k under on it. So they paid it and also gave me 2500 for missing work for 2 weeks. They charged everything to the DD instead of me taking care of it even though the DD didn't have insurance. But USAA is a mixed deal because back in 1991 I had a DD offense ( back then it was called probation before judgement in Maryland) so I only got fined (4k) and didn't loose my license. But in 2002 I tried to get insurance thru them and they brought up the offense because I was covered by them at the time. It isn't on my record but they said it was something they kept on there personal files of there customers and it could effect my rate. So I said "SCREW U". But I have stopped and started insurance with Progressive on every car i have owned and at all times of the day with NO problems. And in 3 years I have owned 6 cars.
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VWO4L

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Re: Insurance Agents?
« Reply #17 on: January 22, 2008, 04:14:39 PM »

I have been using Esurance for about 4 years now and love them.  Claims processes are easy, customer service is awesome and the rates are almost untouchable.  A friend with a GTI was quoted about half of what they were being charged by Allstate. 

Plus, they have this hot mascot of sorts.  :t-up:


I'd like to see the girl they used as the live model
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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #18 on: January 22, 2008, 07:19:47 PM »

So I did some searching and this is what I found:

Esurance:
2002 WRX (yes, there has been an addition to my car family): $152/mo
1983 GTI:                                                                       $33/mo

Geico:
2002 WRX: $69/mo
1983 GTI:   $33/mo

Nation Wide:
$99.50/mo (no real break down for each car online)     

American Family:     
$174/mo (also no real car by car break down)

and the winner is.......

Progressive:
2002 WRX: $47.50/mo
1983 GTI:   $35/mo

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kutark

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Re: Insurance Agents? *Updated with results*
« Reply #19 on: January 22, 2008, 07:38:14 PM »

I guess i am obligated to chime in here given my job.  First of all pat, the majorirty of policies in force (about 70%) are actually written through captive and independant agent's (captive being something like allstate where they only write for that company, independant write through multiple companies).  Regardless of the fact agent's can be very hit or miss. Some are excellent and get things done correctly and on time, others are abysmally bad.

Personally i can vouch for Progressive's customer svc dept, we are here 24 hours a day and we can do anything neccesary to your policy, such as add and remove vehicles, payments, the usual.  I'm sure other companies like GEICO or Esurance are probably pretty good, but there is a reason Progressive is rated #1 for customer service.  Moving along.  I would definitely go with a company that is 24 hour customer svc, not just claims, simply because most agents close at 5-6pm.

Keep in mind when people are telling you about their experiences with insurance companies that you should take everything said with a grain of salt.  EVERY insurance company in the existence of man is going to have a person who had a terrible claims experience or customer service experience that is going to tell you they are the worst company in the world.  That doesn't mean that what happened to them is the status quo.
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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #20 on: January 22, 2008, 07:43:17 PM »

you work for Progressive?  Can you make it cheaper!?!   :t-up:
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VWO4L

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Re: Insurance Agents? *Updated with results*
« Reply #21 on: January 22, 2008, 07:55:07 PM »

Just out of curiosity(if you even know), why are the companies so all over the board on the WRX?  From $47-$152/mo?  Were those all the same coverage levels and such?  That a lot of change there.  The GTI is at least close(though I'd expect that with only liability I'm sure). 

I'm not too insurance savvy, the last change I had to make was about 5yrs ago and I've always used my parent's agent.  I'm paying about $50/mo. for my GTI currently with full coverage, dropped over $100/mo once I turned 25  ;D
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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #22 on: January 22, 2008, 07:58:51 PM »

Just out of curiosity(if you even know), why are the companies so all over the board on the WRX?  From $47-$152/mo?  Were those all the same coverage levels and such?  That a lot of change there.  The GTI is at least close(though I'd expect that with only liability I'm sure). 

I'm not too insurance savvy, the last change I had to make was about 5yrs ago and I've always used my parent's agent.  I'm paying about $50/mo. for my GTI currently with full coverage, dropped over $100/mo once I turned 25  ;D

I wondered that exact same thing.  I double checked Esurance because I thought maybe I entered something wrong.  For some reason they are almost double for the level of deductibles I want.  I made sure all the quotes had the exact same coverage.  Yeah, liability only on the GTI.

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toxicavenger

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Re: Insurance Agents? *Updated with results*
« Reply #23 on: January 22, 2008, 10:12:55 PM »

also for a extra 5 beans a month I have road side assistence that will tow my ride for free within 15 miles. and I have used this for my Audi and can vouch for how good of a response time I got and curtousy calls to see if the tow company contacted me to come and get. i did even call them when a guy backed out of buying my Jetta and it was 1130pm and they started insurance right away on it. so in my book Progressive is a given!
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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #24 on: January 23, 2008, 06:18:39 AM »

also for a extra 5 beans a month I have road side assistence that will tow my ride for free within 15 miles. and I have used this for my Audi and can vouch for how good of a response time I got and curtousy calls to see if the tow company contacted me to come and get. i did even call them when a guy backed out of buying my Jetta and it was 1130pm and they started insurance right away on it. so in my book Progressive is a given!

I have AAA so I'm covered there but sounds like Progressive is good to deal with.  Thanks
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toxicavenger

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Re: Insurance Agents? *Updated with results*
« Reply #25 on: January 23, 2008, 07:20:14 AM »

I have had USAA, Farmers (can't call after 5pm), Allstate and Geico before and they all had there downfalls. I honestly in 4 years haven't found a problem with Progressive. And every year I get discounts on my vehicles automatically where with everyone else I have dealt with the only discount I got was when I turned 25 years old.
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Gallep

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Re: Insurance Agents? *Updated with results*
« Reply #26 on: January 23, 2008, 07:35:51 AM »

Until my tickets started falling off, I was using Esurance and Progressive.  But as soon as I hit 25 and those tockets fell off, USAA all the way!  Oh, I'm not in the military, just a dependant.
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Re: Insurance Agents? *Updated with results*
« Reply #27 on: January 23, 2008, 07:44:52 AM »

I have farmers and I cant complain. I have my agents private # and can call him anytime. Ive been with the same agent since 16 and due to the level of service I get and ease of claims, I plan on staying w/ farmers forever unless they majorly fuck up somehow.  Ive never had an issue w/ claims and they were always on the ball immediately.  Im sure I could find some place to save 10 or 20 bucks a month but Im happy and my insurance has been good to me.
Currently I pay 126/mth for full coverage on both the GTI and the taco.  200 deduct on the gti, 750 on the taco. Towing and all that shit included. Also thats w/o the home discount. 
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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #28 on: January 23, 2008, 07:59:56 AM »

I have farmers and I cant complain. I have my agents private # and can call him anytime. Ive been with the same agent since 16 and due to the level of service I get and ease of claims, I plan on staying w/ farmers forever unless they majorly fuck up somehow.  Ive never had an issue w/ claims and they were always on the ball immediately.  Im sure I could find some place to save 10 or 20 bucks a month but Im happy and my insurance has been good to me.
Currently I pay 126/mth for full coverage on both the GTI and the taco.  200 deduct on the gti, 750 on the taco. Towing and all that shit included. Also thats w/o the home discount. 

That's how I felt about my agent too.  Probably was a few dollars mroe per month but was worthit due to the service I always received.  Now I'll just go for the cheapest. 
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toxicavenger

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Re: Insurance Agents? *Updated with results*
« Reply #29 on: January 23, 2008, 12:03:30 PM »

i pay 100 beans for 2 vehicles full coverage w/towing.
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kutark

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Re: Insurance Agents? *Updated with results*
« Reply #30 on: January 24, 2008, 08:11:50 PM »

Just out of curiosity(if you even know), why are the companies so all over the board on the WRX?  From $47-$152/mo?  Were those all the same coverage levels and such?  That a lot of change there.  The GTI is at least close(though I'd expect that with only liability I'm sure). 

I'm not too insurance savvy, the last change I had to make was about 5yrs ago and I've always used my parent's agent.  I'm paying about $50/mo. for my GTI currently with full coverage, dropped over $100/mo once I turned 25  ;D

Ok, so basically here is the process.  An insurance company has to submit how they want to rate policies to the department of insurance.  The DOI then approves it, or tells them that certain aspects must be modified or removed, etc etc.  I.E. if a company tried to say they wanted to use the driver's hair color as a rating factor, the DOI would probably not allow that. Some things are going to be consistent across the board for all insurance companies, i.e. If you have a speeding ticket it will increase your premiums.  But once you get outside of the major stuff, every company will rate policies differently.  For example, progressive is one of the few companies that people over the age of 65 will see increases in their premium due to age.  Many companies don't increase premiums when a person gets older, for whatever reason they deem necessary.

The WRX issue is difficult to explain.  You can see rates for certain cars be higher because of the claims experience that a company has with that specific vehicle.  For example, the WRX was the first car that has a price/perf ratio that it did, that meant that a lot of young, inexperienced drivers were able to purchase these cars, and are consequently either not able to handle the power, or not able to handle it responsibly (think of what happens when you put a 17 year old boy in a fast car when he has some girl in the car he is trying to impress for example).  Consequently that means that the rates for that specific vehicle are going to end up higher because the company will see a higher frequency of accidents or a higher severity of accidents.

This is the reason why you will see cars like RS4's and M5's and 911's end up being relatively cheap to insure.  Generally the type of people that can afford a car like that aren't going to be driving recklessly and getting into as many accidents.

So, with that being said, different companies are going to have had different experiences with vehicles, which can account for the rate differences.  I.e. if you have a company that predominantly carries older drivers with little to accidents (think when company like allstate will nonrenew your policy if you have say 2 at fault accidents), what's referred to as low risk drivers.  Because certain people tend to buy certain cars, that company may not have insured many people who had WRX's, and if they did, because of the fact that they only insure low risk drivers, then those people who did purchase cars like a WRX were likely much more responsible with them and as a result got into less accidents, or less severe accidents.

I'll check up later if there are further questions.

Edit:  I also want to clarify, because this comes up constantly with my customers.  Although the value/repair costs of the vehicle do play into the rates, they are ultimately a small portion of what drives the cost of a specific vehicle.  A very VERY large portion of the rate has to do with how safe the vehicle is when involved in accidents.  Overall the majority of claims payouts come from medical expenses.  This is why you can see in every state that the Property Damage portion of the state minimums is so much lower than the others.  I'll cite CO as an example.  They require a minimum of 25/50/15.  That means 25k per person in Bodily Injury (medical expenses for the other occupants of the vehicle YOU struck, assuming you are at fault), 50K maximum per accident in Bodily Injury, and 15k in property damage.

It's very easy to have an accident that caused 9k in damage to a 20k vehicle, but caused 50k in medical bills.  This is why our lovely little german cars, especially audi's/BMW/Merc's tend to have relatively low rates, they tend to be on the forefront of safety technology.  Mercedes Benz especially.
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VWO4L

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Re: Insurance Agents? *Updated with results*
« Reply #31 on: January 24, 2008, 08:28:43 PM »

Makes sense.  They are just protecting themselves against the risk.  Seems like a large difference though nonetheless.

Similar to experiences I had when I was working for a bank at my last job.  I sold Home Equity and with the recent mortgage crunch, our rates weren't changing much and in some cases went up when seemingly a lot of other banks were dropping their's(especially once the Prime rate started to drop as well).

Anyhow, we'd get a ton of calls from customers all over the US, who were angry that we wouldn't approve them or that the rates were not competitive enough. CA and FL made up the highest percentage(they also have some of the highest foreclosure rates and price declines in the US right now).

But, I just looked at it as us protecting ourselves.  If they want to finance with us, then they get the higher rate.   If they go to a different bank for a lower rate, then we didn't have to take on the risk, either way, the bank is happy.  It frustrated me as a salesperson, but I understood it from a business standpoint. 

It's a well-known bank with a good reputation in the industry and they are one of the few banks whose stock has not seen the declines that this crisis has brought to most every financial institution.  But, to be in that position, they've had to maintain a fairly conservative approach to the type of customer they want and how they price their products.  Seems to be paying off now however.  There is no danger of them failing any time soon.  Can't say that about a lot of other banks and lenders out there.

Sorry to go OT a bit.

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Nemesis

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Re: Insurance Agents? *Updated with results*
« Reply #32 on: January 25, 2008, 06:21:14 AM »

This is the reason why you will see cars like RS4's and M5's and 911's end up being relatively cheap to insure.  Generally the type of people that can afford a car like that aren't going to be driving recklessly and getting into as many accidents.




This is so true.  My cousin bought a Porsche (he's 22) and it was cheaper to insure than his GTI.  The insurance agent explained that, statistically, people his age don't get in accidents in Porsches because they can't usually afford them.




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Rukh

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Re: Insurance Agents? *Updated with results*
« Reply #33 on: January 25, 2008, 08:36:24 AM »

I have farmers and I cant complain. I have my agents private # and can call him anytime. Ive been with the same agent since 16 and due to the level of service I get and ease of claims, I plan on staying w/ farmers forever unless they majorly fuck up somehow.  Ive never had an issue w/ claims and they were always on the ball immediately.  Im sure I could find some place to save 10 or 20 bucks a month but Im happy and my insurance has been good to me.
Currently I pay 126/mth for full coverage on both the GTI and the taco.  200 deduct on the gti, 750 on the taco. Towing and all that shit included. Also thats w/o the home discount.

For what level of coverage on your liability policy?

I'm w/ USAA and I carry all three vehicles on that policy. I have 100k/200k/50k liability, $500 Comprehensive/Collision deductible on the Golf and the van (liability only on the Caddy), and Rental, and Towing & Labor. My total bill is ~$180/mo. My sole gripe w/ USAA is that their discounts are slim on the ground. I've had to file claims through them before though, and they're painless all the way.

My dad is with Progressive, and dealing with them when he ripped the front bumper off of his M3 was both painful (I went with him to file the claim in person, and it took 4 hours) and it was pointless (they vastly underestimated the actual cost of repairs). At the end of the day, he just ate the cost of repairs himself and found "a guy who'd do some work for cheap" - which took almost two months to complete.
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